Start with Essentials
Your website is actually software.
And like all your other devices, this software needs regular care and support to keep on running smoothly. Updates are needed. Backups must be run. Compatibility needs to be tested. Hacks need to be averted. And uptime should be monitored.
No site deserves to be launched and forgotten.
That’s where the Essential Site Care plan comes into play. This critical program should be applied to every site after it launches. Let us handle the technical going forward. We guarantee to address any issue that may arise with your site in a timely manner. Be prepared. Let us handle all your site care needs.
It’s time to get hosting that works for YOUR site.
Having been burned by the subpar support and performance of so many shared hosting providers out there, we set out to create a suite of tools that truly works, with exceptional backend support and of course, lightning fast speed.
Let us be your extended technical team.
We'll be your one point of contact no matter what is needed. Our Essential Hosting plan meets that challenge. We think you’ll see the difference immediately!
Site Care Only
- BackupsDaily offsite backups stored in the cloud
- Core Software UpdatesWeekly security updates to code base
- Plugin and Theme UpdatesWeekly security and feature updates
- Proactive Vulnerability UpdatesTimely updates when security is urgent
- Security ScansDaily preventative support for malware and security breaches
- Compatibility SupportGuarantee updates never cause an issue
- Uptime MonitoringReal time support for unexpected downtime
- Monthly ReportComprehensive report on your site's health
- FREE Content UpdateOne small site update included monthly
- DIY Hosting & Domain ServicesChoose, set up and manage your own hosting account and domain registration. Troubleshooting your hosting issues that arise are then billed separately. For streamlined hosting options and a free domain, see our bundle.
Site Care + Hosting
- Essential Site Care Get everything included in the site care plan.
- Lightning SpeedOptimized for extremely fast load times
- Highly Secure ServersExcellent suite of server side security tools and settings
- ScalabilityCloud based solutions allow for growth that scales
- SSL CertificateFree security certificate included
- FirewallProtection from direct attacks
- CachingServer side caching for faster load times
- CDNFaster loading of images and resources
- Staging SiteTest new features on staging before going live
- Domain RenewalAnnual domain renewal included
- WordPress SpecializedHosting optimized for your WordPress site's needs
- Single Point of SupportExperienced, prompt management of your account
- Free MigrationComing from another provider? We’ll migrate your site for free!
Get the Bundle
Site Care Questions
This is where our compatibility support comes into play. We’ll look into things and determine the right path forward. First we’ll see if it can be quickly fixed and we’ll provide a patch to the code. If that's not possible, we’ll reach out to the original developer of the offending plugin or theme for you and see if they can support it. If that doesn’t work, we’ll roll back the update to keep your site running smooth. Then we’ll propose to you the best path forward for the site so future updates can still happen. It’s a multistep process of excellent technical support!
We don’t want to give you the run around when there’s a server issue affecting your site. Calling “all the people” to try and fix the problem is a headache. Instead, we’re proud of our boutique, personalized support that offers you a single point of contact - no matter the issue. You’ll be given an account manager you can contact directly.