Support Plans

Keep it Clean, Current, and Compelling.

If your website was your storefront, would you let it collect dust?

You’ve got a business to run. We’ve got your media covered.

Choose a plan that grows with you.

Your website is done, launched and looking beautiful! But without consistent updates to your site’s content, it will quickly grow stagnant, failing to give your users a reason to return. Our plans offer you deeply discounted and dedicated hours each month to keep your site up-to-date and full of great, compelling content – all while giving you predictable control over cost.

Support Plans

content updates & publishing

Content Updates

Your website should evolve with your business. We help you keep things fresh—whether it’s updating copy, adding new photos, sharing events, or featuring your latest offerings.

  • Add fresh text, photos and videos to pages
    Keep your content dynamic and relevant with updated visuals and messaging.
  • Publish news and event information
    Let your audience know what’s happening by keeping your news section current.
  • Post new blog posts
    Share thought leadership, updates, or stories to engage visitors and improve SEO.
  • Feature a new promotion or service
    Highlight time-sensitive offers or new services directly on your homepage or landing pages.
  • Edit existing content
    Refresh outdated information or polish your copy for accuracy and tone.
product & business management

Product & Business Management

Behind every great website is smooth operational upkeep. We handle the details—like product uploads, form management, and business updates—so you can focus on growth.

  • Add new products to your store
    Quickly showcase new inventory or services with up-to-date product listings.
  • Manage orders and form submissions
    Keep your workflow running smoothly by reviewing and organizing submissions or customer orders.
  • Update business information
    Ensure details like hours, contact info, or team bios are always current.
  • Configure forms and notifications
    Set up forms with the right fields and ensure notifications go to the right place.
  • Remove out-of-date information
    Clean out expired offers, old pricing, or irrelevant content to maintain trust.
design & layout tweaks

Design & Layout Edits

From layout tweaks to new banners or PDFs, we help your site adapt quickly. These design edits keep things fresh without needing a full redesign.

  • Change minor design styling
    Make quick aesthetic updates to better align with your brand or seasonal themes.
  • Tweak basic layout 
    Adjust page structures for better readability, engagement, or flow.
  • Graphic design (banners, PDFs, decks)
    Get custom visuals that support campaigns, sales efforts, or internal presentations.
technical maintenance & support

Technical Maintenance & Support

Technical Support and Site Care often work hand-in-hand. From plugin updates to site backups, there’s some shared responsibility across both. For clarity on what lives where—and what you’re covered for—take a look at the Site Care & Hosting page.

  • Install and configure new plugins
    Extend your site’s capabilities with vetted, secure tools tailored to your needs.
  • Receive basic troubleshooting 
    Fix common issues like display glitches, plugin conflicts, or loading errors.
  • Ask general WordPress questions 
    Get answers and guidance on how to use and manage your site confidently.
  • Additional training and support 
    Learn how to update your content or use key tools through guided help.
  • SEO
    Optimize key pages with metadata, keywords, and performance improvements for better search rankings.
strategy & optimization

Strategy & Optimization

We dig into the data to see what’s working—and where there’s room to grow. Then we make smart, practical recommendations to boost engagement and results.

  • Analyze performance for improvements
    Review traffic data, KPIs  and site behavior to identify what’s working—and what’s not.
  • Optimize pages for conversions
    Make design and content adjustments that turn visitors into customers.
  • Consultation on UX and content structure
    Improve your site’s user experience with strategic layout and messaging feedback.
  • Ongoing recommendations for best practices
    Stay ahead of the curve with tips and updates aligned with current web standards.
  • Recommend plugins and tools
    Discover the latest time-saving, effective add-ons that enhance functionality.
Ongoing Website Support, Curated for You

The Plans

Your website is live—but your work isn’t done. To stay relevant, secure, and compelling, your site needs ongoing care and attention. We go beyond simple maintenance by offering proactive, flexible support tailored to your business pace. Whether you need quick content updates or ongoing technical guidance, our support plans ensure your website keeps working as hard as you do.

Our monthly support packages give you discounted, dedicated hours each month, making it easy to plan, prioritize, and keep your digital presence sharp—all without unpredictable costs.

Basic
Support Plan

Essential & Reliable

Perfect for startups and small teams that need dependable help without overcommitting. Use your hours for content updates, basic troubleshooting, plugin installs, or training. We keep things updated and smooth while you focus on growing your business.

Includes:
Ongoing Audits every 6 months
Choose 5-9 hours/month
15% off plan hours
10% off overage hours

Midsize Support Plans

Flexible & Scalable

Great for growing businesses that need regular updates and light design tweaks. This plan offers more flexibility to keep your site fresh and functional—whether you’re posting new products or refining layout and user flow.

Standard Plan Includes:
Ongoing Audits every 6 months
Strategy Meetings every quarter
Choose 10-19 hours/month
20% off plan hours
10% off overage hours

Growth Plan Includes:
Ongoing Audits every quarter
Strategy Meetings every month
Choose 20-49 hours/month
25% off plan hours
10% off overage hours

Enterprise Support Plan

Total Coverage

For high-performing teams and brands that rely heavily on their digital presence and need a proactive partner. Ideal for teams managing multiple campaigns, integrations, or custom features.

Includes:
Ongoing Audits every quarter
Strategy Meetings every month
Choose 50+ hours/month
30% off plan hours
10% off overage hours

Starter Plan

Perfect for those just getting going. Get the edits you need each month without relaying on training your internal team.

Includes:
Choose 1-4 hours/month
10% off plan hours
5% off overage hours

The full support you need

Get Started

Frequently Asked Questions

Lots! Change some text. Swap out some photos. Add a blog post. Update your events. There’s a lot of possibilities. See the descriptions above for even more ideas.

It’s easy! Just shoot us an email at [email protected] and your project manager will get right on it. As soon as the change is done you’ll be notified.

No long term contracts! After an initial 3 month commitment, our Content Support plan is automatically billed month to month, allowing you to cancel anytime. Contact [email protected] to request a change to your account.

We know that some months there’s more to get done than others. That’s why we offer a discount off of our standard hourly rate for any additional hours needed over your plan that month. Plan hours are available to you for the month but reset at the beginning of the next renewal date.

Is it a WordPress site? Then… probably. We’ll happily log in and take a look around at the setup. Once we get a feel for your site’s needs, we’ll put together a care plan that’s right for you.

Your plan is priced per site. Multiple sites are welcome and will be billed accordingly.

This plan is meant for incremental updates and content changes to keep your site fresh and relevant. But sometimes that’s not enough. If it’s time for a whole new look or if your site is clunky and needing a rebuild, that’s our sweet spot! Contact [email protected] to request a quote for your website redesign.