Site Care & Hosting

Once the site is launched, we've got you covered! These key ongoing services ensure your site continues to run smoothly.

site care plan and support for websites Jacksonville FL
Secure & Reliable Web Solutions

Tailored for Your Business

Your website is software.

And like all your other devices, this software needs regular care and support to keep running smoothly. Updates are needed. Backups must be run. Compatibility needs to be tested. Hacks need to be averted. And uptime should be monitored. Having been burned by the subpar support and performance of so many shared hosting providers, we set out to create a suite of tools that truly works, with exceptional backend support and of course, lightning fast speed.

No site deserves to be launched and forgotten.

This is where our dedicated site care comes in. Let us handle the technical going forward. We'll be your one point of contact no matter what is needed.

  • Security: From basic site access security to advanced malware detection and remediation options, we ensure your site remains safe and secure.
  • Backups: Depending on your plan, enjoy everything from weekly to hourly backups, ensuring your data is always recoverable.
  • Updates: We keep your core software, plugins, and themes up to date, ensuring compatibility and security.
  • Performance: Benefit from multi-level caching, CDN, and specialized WordPress hosting to enhance your site's speed and user experience.
  • Support: Experience varying levels of support, from standard to priority, ensuring your needs are met promptly.

Features & Benefits

In today's digital age, your website is more than just a digital footprint - it's a crucial asset to your business's success. Our Site Care & Hosting plans ensure your website remains secure, fast, and always online, so you can focus on what you do best—running your business.

Support

Free Content Update One small site update included monthly
Single Point of Contact Experienced, prompt management of your account
Priority Response Time * Jump to the front of the line when you need support
Link Checking * Monthly reports to keep links up to date and accurate
Quarterly Consulting Call * Receive key website strategy and recommendations

Backups & Updates

Server & Site Backups Redundant, frequent cloud and local backups *
Core Software Updates Software updates to WordPress core
Plugin & Theme Updates Security and feature updates for your site
Proactive Vulnerability Updates Timely updates when security is urgent
Compatibility Support Guarantee that updates never cause an issue

Security

Malware & Vulnerability Detection Scan and report any concern for immediate action
Site SSL Certificate Free security certificate included
Clean Blacklist Verification Regular scans to protect your domain’s reputation
Site Access Security * Lock down your site for maximum security
Remediation & Restoration * Backup restoration if a compromise happens

Network

Uptime Monitoring Timely response for unexpected downtime
Firewall Protection Protection from direct attacks
Content Delivery Network (CDN) Faster images and digital assets
Multi-level Caching Cached site pages for faster load time
Extensive Server Security Effective suite of server security tools
Scalable Cloud Resources Cloud based solutions allow for growth
WordPress Specialized Hosting Optimized for your WordPress site's needs
Proactive Administration Constant monitoring, adjustments and reconfigurations

Extras

Software Licensing Agency licensing available for selected plugins
Transactional Emails Ensuring your site's emails arrive correctly
Monthly Report Comprehensive report on your site's health
Free Domain Renewal * Annual domain renewal included for one domain
Privacy, Terms & Cookie Compliance * Proactively address new and updated privacy laws

* Selected plans only. Add ons available.

Site Care & Hosting Plans

We go beyond traditional web hosting to offer you a specialized site care and hosting experience. Every site is different. Our technical team carefully selects the ideal plan for your website, ensuring it is thriving online and serving your business well. We take into consideration your site’s size, traffic levels, functional complexity and your business critical needs.

Basic Plan

Best suited for small, promotional websites with a simple structure. This plan is ideal for sites with minimal content updates and lower traffic levels, offering essential care and maintenance to keep your site running smoothly.

Plus Plan

Crafted for medium-sized websites that serve as a core part of your business. This plan provides enhanced functionalities and support, ensuring your site meets the growing demands of your business and audience.

Premium Plan

Our most comprehensive plan, designed for large, high-traffic, or mission-critical websites. It offers advanced care, including proactive administration and scalable cloud resources, to ensure peak performance and reliability.

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Site Care & Hosting

Site Care & Hosting Form

Frequently Asked Questions

Privacy, Terms & Cookie Compliance

Giving You Peace of Mind

Your website is meant to engage with your audience. But that engagement is becoming heavily regulated requiring you to be in compliance with the ever changing privacy laws. Even one simple form on your website or basic tracking of your visitor count requires disclosure. We want to help protect you from the ever growing litigation against website owners.

Collecting regulated data (names, emails, etc.) or using analytic tracking may mean that you’re required to have a Privacy Policy with specific disclosures required under multiple privacy laws.

We are not attorneys, but we have partnered with a service called Termageddon to help identify the privacy laws that apply to you, generate the disclosures required under these laws, and receive updates whenever these laws change (or when new ones go into effect).

Termageddon will help you to comply with privacy laws such as the CPRA, GDPR, UK DPA, CalOPPA, PIPEDA, and more. It will also help you comply with consumer protection laws, provide eCommerce disclosures, and limit your liability.

This service automatically updates your website whenever a policy needs to be adjusted, keeping you in legal compliance seamlessly as things change.